Frequently asked questions
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Your questions, answered
Who regulates gambling in Singapore?
The Gambling Regulatory Authority (GRA), under the Gambling Control Act 2022.
Do I need to verify my identity?
Yes. Operators must confirm your identity and age, usually before your first withdrawal.
What if I forget my password?
Use the reset link on the operator’s login page. Our login help page lists the usual steps.
Are there fees for deposits?
Some methods carry fees, especially cards and e-wallets. Check before you pay.
How do I take a break?
Use the time-out or self-exclusion tools in your account settings, or contact support.